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+55 (12) 3663-2926
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+55 (12) 3663-2926
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Reservation Policy

Deferral policy, cancellation and no show


Adjournment
Will be accepted only once, at no cost to the guest, the guest is notified in advance (contato@lahh.com.br), with a minimum of 7 days of the beginning of the period reserved.I see a delayed booking will not accept further postponement or cancellation, not being refunded any value.Reservations rescheduled, are subject to review and availability.

Cancellation
· Cancellations will be accepted with minimum of fifteen days prior to the check in date.
· Pre-Payment Refund is subject to the financial terms of the hotel, where appropriate, credit card companies.

No show
The guest's hypothesis does not hold your check-in at the reserved date, the Inn will provide the suite for new reservation and no refund of the amount deposited as collateral.

Non - refundable rates
They are applied on long holidays (Easter, Christmas, etc.) and special hotel schedules (Gastronomic Festivals, etc.).

Important Notes 

  • Values ​​for couples include complimentary breakfast and afternoon tea
  • We accept credit card Visa, Mastercard and Amex
  • Values ​​may change without notice
  • Minimum two daily
  • We do not charge the mounting cradle in suites
  • Extra bed for children up to 10 years : 30 % of daily
  • Extra bed for children over 10 years : 40 % of daily
  • Reservations are accepted by advance deposit of 50 % of value.
  • Transfer Service - from 11 to 21 hours
  • Smoking is not allowed in the suites (otherwise will be charged a indemnifying fine )
  • Daily rates begin at 14h and ends at 12pm
  • We do not accept animals of estimates
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